New features and updates for our software
Updates and new features
Channel manager
Improvement on Booking.com: Distribution of Types and Ages
Until now, in the case of a multi-room booking, only the total number of guests was provided, without details about their type or age. From now on, the information provided by Booking.com and retrieved by Reservit will include the accurate breakdown of guest types and ages for each room. [...]
Accommodation, Activities
Accommodation and Activities Enhancement: New Billing Reports
Now available in your dashboard: a clear overview of your financial data and revenue reports. These new billing date reports provide a concise summary of your revenue, based on invoices issued by your establishment, allowing you to monitor and optimize your performance at a glance. [...]
Accommodation, Activities, Channel manager
New channel: Équinox Aventure
Équinox Aventure, a specialist in nature getaways in the Saguenay-Lac-Saint-Jean region since 2008, offers tailored four-season adventures: cycling, snowmobiling, and water sports. With our new connectivity features, you can now synchronize rates, availability, and bookings for simplified management. [...]
Activities
Activities Enhancement : Help Center
Reservit Activities users now benefit from simplified access to support through the “Need Help” button available on every page. With just a few clicks, you can find instant answers through an intuitive help system or easily submit a request using the “Support” button—no need to contact phone support. This solution is designed to provide autonomy, efficiency, and peace of mind in managing your inquiries. [...]
Accommodation
Accommodation Enhancement: Improved visibility for your cross-selling bookings
To simplify your experience, we have enhanced the visibility of cross-selling bookings across the modules for restaurant, activities, and accommodation. Now, instead of the generic “Reservit activities” label, each cross-selling booking will display a specific logo corresponding to the type of activity booked, making the information clearer and easier to identify. [...]
Accommodation
Accommodation Enhancement: Simplified Display of Occupancy in the Pricing Grid
We have implemented an update to optimize the grid display on the “My Planning” screen. From now on, instead of always showing the maximum number of occupants defined in the offer, we will compare this number with the maximum number of paying guests set for the unit. The system will display the lower of the two, ensuring more accurate and tailored reservation management. This enhancement improves the clarity and efficiency of your planning. [...]
Accommodation
Multi-Property Enhancement: New Offer Assignment Screen
We have redesigned the offer assignment interface for hotel chains and multi-property setups to make it more modern and intuitive. The new screen, now available, allows for quick search with auto-completion by offer name and ID, and provides detailed filtering of properties based on various criteria (ID, name, city, etc.). All existing offer assignments will be automatically preserved during the transition, ensuring a seamless management experience with no data loss. [...]
Accommodation
Accommodation Enhancement : Make relative adjustments in the advanced modification of your pricing.
With the new advanced update in “My Planning,” you can now adjust existing prices without having to recreate the entire rate grid. A new field allows you to set a new price or modify a rate by increasing or decreasing it, making it easier to manage your rates. Save time and adjust your prices in just a few clicks! [...]
Accommodation, Activities
Accommodation and Activities Enhancement: Your registration form is getting an upgrade!
Customize your registration forms in just a few clicks! Whether by reservation, by room, or by activity participant, these forms help you collect valuable information while clearly presenting your establishment’s policies and any risks associated with certain activities to your guests. Choose the information to display and make mandatory, add your establishment’s logo, then print them or send them directly via email. Streamline your management and offer a personalized guest experience right from check-in. [...]
Accommodation
Accommodation Enhancement: Display the reserved unit in your pre-arrival emails
Enhance your communications with our new feature! Easily add the unit assigned to your guests’ reservations (such as room number, site number, or chalet name) directly in your pre-arrival emails. Simply use the {#unitname} tag to automatically personalize each message and provide your guests with a smoother, more professional experience. [...]
Accommodation
Accommodation Enhancement: Information Regarding Payment Failures
With this new feature, you instantly receive precise reasons for a payment failure directly from your virtual payment terminal. Whether it’s a stolen card, an expired one, or insufficient funds, we integrate key information from your payment processor directly into Reservit. This allows you to respond more quickly and enhance the customer experience by resolving payment issues promptly. [...]
Activities
Activities Enhancement : View availability in a weekly format.
This improvement includes a colored border that instantly informs you of availability in a weekly view: green for available, red for unavailable. A quick glance tells you everything! [...]
Accommodation
Accommodation Enhancement: Launch Marketing Campaigns for Abandoned Carts
This enhancement provides establishments with the opportunity to integrate tracking tools as soon as customer information is entered. With this feature, businesses can gather valuable data to launch targeted marketing campaigns and easily re-engage customers who didn’t complete their booking. This boosts their chances of conversion and increases overall revenue potential. [...]
Activities
Enhancement: A New Homepage for Reservit Gift Cards and Certificates Users
This new feature is specially designed for users of Reservit Gift Cards and Certificates. Now, the “My Products” page, previously accessible through the menu, will be available directly from the homepage. This enhancement simplifies access to your gift cards and vouchers, providing a smoother and faster user experience. [...]
Accommodation
Multi-Property Enhancement: Real-time Overview of Your Bookings, Cancellations, and Check-ins
This update allows multi-property users to instantly view today’s arrivals, as well as bookings and cancellations from the past 24 hours, across all their properties. With the expansion of our widget to a global level, now available through the new manager, Reservit Multi-property users enjoy simplified and centralized management, with the added feature of displaying the property name for each booking. [...]
Accommodation, Activities, Restaurant
NEW FEATURE: Experience the latest version of your Reservit manager today!
A redesigned manager for a smoother, faster experience, featuring a fresh look and optimized tools. [...]
Restaurant
Restaurant Enhancement: Summary of expected and remaining diners per service
This update provides you with a comprehensive and real-time overview of your service by incorporating two key pieces of information: the number of guests present or expected and the remaining available seats. This data helps you optimize table management and ensure smooth, efficient service. [...]
Accommodation
New Feature: Transfer your offers from one offer category to another
Transfer your offers with just one click! Turn a promo code into a pricing plan, a pricing plan into a last-minute deal, or even a gift package into any other offer. Enjoy unmatched flexibility to instantly adjust your pricing strategies! [...]
Accommodation
Enhancement : Simplify customer search during reservation creation
Take advantage of an even more powerful customer search today! In addition to first and last names, you can now easily find your customers using their email address or phone number. A practical solution to save time and provide even more personalized service! [...]
Restaurant
Restaurant Enhancement: Simplify your reservations with pre-filled customer information.
No more need to re-enter customer information when making restaurant reservations. As soon as the guest’s room is identified, their personal details (name, first name, phone number, email) are automatically transferred and pre-filled in the table reservation module. A seamless process that allows you to manage reservations effortlessly and with ease! [...]
Accommodation
New Feature: Partnership Between Reservit and PayFacto!
Reservit partners with PayFacto, Quebec’s leading payment solutions provider, to bring you even more benefits! With this exclusive partnership, you can now enjoy special rates on your transactions and POS solutions, including Maître’D and Véloce. If you’re a Hotello client, you can even maintain or enhance your current conditions. And that’s not all! Starting in the first half of 2025, you’ll be able to manage all your payments—both online and in-person—directly from the Reservit platform. A turnkey solution to streamline your operations and boost your profitability! [...]
Accommodation
Enhancement: Improved management of advanced rate modifications
Did you find advanced rate adjustments repetitive and time-consuming, especially for specific modifications? We’ve added a new feature that allows you to save and reuse configurations, enabling you to optimize your rates with just one click for a more efficient management process. [...]
Accommodation
Enhancement: Showcase your services in personalized emails
Now, with the #bookingcustom tag, you can effortlessly incorporate details of the Reservit Activities services sold through your accommodation booking engine directly into your confirmation and personalized emails. This enhancement allows you to fully showcase your services, addressing a key need to enrich your communications. Activate this feature today in the automatic email configuration section in HTML format and elevate the impact of your messages! [...]
Accommodation
Enhancement: Offer templates now compatible without rack rates.
Now, all your offer templates are fully compatible, even without rack rates, providing a seamless and flexible configuration experience. Whether you manage a chain or a hotel, this update will significantly streamline the creation of offers by simplifying processes and allowing you to customize your prices and conditions with ease. Enjoy optimized management that adapts to your needs, maximizing your performance. [...]
Accommodation
New Feature: Autonomous Check-outs (Self-checkout)
Simplify your guest departures with Reservit PMS’s Autonomous Check-out feature. Provide a seamless, hassle-free experience with an automated check-out that allows your guests to settle their bill online directly from a personalized email, bypassing the front desk. Save time and enhance guest satisfaction with automated billing and secure one-click online payment. Tailor each interaction to reflect your brand, strengthening customer relationships. [...]
Accommodation
Enhancement: Enhanced flexibility and smart comparisons in Reservit PMS reports
With the latest enhancements to the summary reports in Reservit PMS, you now have access to an enriched date selection that offers greater flexibility in analyzing your data. You can choose predefined periods like last week, the last 30 days, or this month, or define a custom period tailored to your specific needs. Additionally, comparisons are automatically adjusted based on the selected filters: for instance, the D-1 comparison is replaced with W-1 when the “last week” filter is applied, and removed for periods of 30 days or more. Of course, the essential calculation rules are preserved to ensure the accuracy of your analyses. [...]
Activities
Enhancement: Customize your Reservit Activities manager
Discover the new customization feature in the Reservit Activities management calendar! Now, you can tailor the information displayed on your bookings by accessing a new gear icon on the scheduling screen. By clicking on this icon, a modal window allows you to select and arrange the fields you want to display, such as the booker’s name, payment status, number of participants, and much more. The selected options will apply to all your customized calendar views, enabling even more efficient management. [...]
Accommodation
New features: Allotments, Limited Quantity Offers, and Daily Sales Limits
Reservit introduces new features to enhance your commercial offerings. You can now create exclusive limited-quantity offers, such as a special rate for the first 10 bookings, or set daily sales limits to maintain a premium experience. Additionally, maximize your partnerships by offering exclusive allotments, while still opening up opportunities to the public if availability remains. These options are available through the new Occupancy-Based Pricing (OBP) management system. [...]
Accommodation
New Connected Partner: Véloce
Reservit Canada is proud to announce the integration of Véloce with its PMS, providing users with an advanced digital solution for restaurants. With Véloce, easily manage reservations, online orders, and menus from a single platform. Take advantage of features like direct room billing and tip splitting, streamlining tax management and enhancing the customer experience. [...]
Accommodation
New Feature: Client account statements with Reservit PMS
With the brand-new feature in Reservit PMS, you can now create, download, and send detailed account statements for each of your clients. Ideal for your corporate clients, this comprehensive report summarizes all invoices, payments, and outstanding balances over a specified period, providing clear and simplified visibility. Available now for all Reservit PMS users, this feature is easily accessible directly from your clients’ billing accounts. [...]
Channel manager
New Connected Partner: Voyageurs du Monde
Voyageurs du Monde is now connected to Reservit, making reservation management easier than ever for an even smoother and more personalized customer experience! [...]
Accommodation
Enhancement: Streamlined management of restrictions
To provide even greater flexibility in your offerings, we’ve redesigned the way restrictions are managed. Now, limitations such as minimum/maximum stay duration, close to arrivals days, and close to departures days are directly tied to your offers rather than your units. This new feature allows you to manage your rates with unparalleled precision and flexibility, all while adhering to industry best practices [...]
Accommodation
Enhancement: iCal Calendars
We’re excited to announce a major update to your iCal links! Now, each reservation will be even more detailed and personalized. The event titles will automatically include the accommodation name, your client’s full name, and the number of guests expected. Additionally, your clients’ complete contact details (phone, address, email) and their comments will be seamlessly integrated into the event description. And of course, canceled reservations will no longer appear in your files, making your management process smoother and hassle-free. Streamline your operations with this new feature, designed to make your processes even more efficient! [...]
Activities
Enhancement: Addition of information in activity extractions
You can now extract reservations based on resources and employees, giving you a clear overview of your daily schedule. The detailed PDF now includes comprehensive information such as the duration of the service, the name and contact details of the reservation holder, gift voucher numbers, participant names, as well as their weight, height, and unit of measurement. We have also redesigned the PDF format to make it more readable and user-friendly. [...]
Accommodation
New Feature: Manage Your Services and Extras with Reservit!
Enhance the appeal of your property by optimizing the management of your services with our Services and Extras module, seamlessly integrated into Reservit PMS. Make it easy for your guests to book services like parking, equipment rentals, or meeting rooms online, ensuring a smooth and effortless customer experience. [...]
Accommodation, Activities, Channel manager, Restaurant
New Feature: Reservit Support Platform
Discover our new Reservit Support Platform, designed to enhance your experience and provide comprehensive assistance. Whether you’re a new user or an expert, our guides and tutorials will help you master all of Reservit’s features and take your skills to the next level. [...]
Activities
Enhancement: Internal Feedback for Activities
Reservit Activities enhances the personalization of bookings and optimizes management processes, providing users with a more tailored and efficient reservation experience. [...]
Channel manager
New Connected Partner: Rate Yield RMS
Discover Rate Yield RMS, the innovative revenue management software seamlessly integrated with Reservit, designed to maximize your profits using artificial intelligence. Tailored for all types of properties, Rate Yield RMS deciphers real-time market trends, automatically adjusts your rates to ensure competitive pricing, and provides detailed strategic reports for informed decision-making. With real-time synchronization to Reservit, you always have up-to-date rates and availability, simplifying your revenue management process. [...]
Accommodation
Enhancement: Occupancy-Based Rate Management
Instantly adjust your rates based on occupancy without complicating your setup. With this new feature, you can maximize your revenue while maintaining simple and efficient management. [...]
Accommodation, Activities
Enhancement: Display of strikethrough prices in cross-selling
Now, the strikethrough prices configured for Reservit Activities slots (excluding zero-cost services) are displayed during cross-selling bookings with accommodations. Take advantage of enhanced visibility for promotional offers to maximize your sales! [...]
Activities
Enhancement: Revenue by product
From the “My Products” page in Reservit Activities and Reservit Gift Cards & Packages, you can now view revenue by product as well as the total. [...]
Accommodation
Enhancement: Reservation transfer between properties
Streamline your multi-property reservation management with our new drag-and-drop transfer feature, accessible directly from the booking calendar or the reservation module. When a reservation is moved, it is automatically canceled at the original property, and a complete transfer history is maintained, including all essential details such as the properties involved, offers, and rates. The billing module is updated accordingly, and email confirmations are sent to the relevant properties to ensure seamless communication. You also have the option to send or withhold a new booking confirmation based on your preferences. [...]
Accommodation, Activities
Enhancement: Advanced analytics for a unified view of accommodations and activities
From now on, all billing services from Reservit PMS and Reservit Activities, as well as revenue from options and services in Reservit Activities, will be seamlessly integrated into your hotel statistics and booking reports, providing you with a comprehensive and optimized view of your performance. [...]
Channel manager
Improvement: Your Connection with Airbnb just got better
Starting January 1, 2024, Reservit will enhance your Airbnb connection with an optimized version, incorporating advanced management of early bookings, last-minute deals, and extended stays, to maximize your sales opportunities. [...]
Accommodation, Channel manager
New Feature: Explore the Templates
Starting next week, explore the templates in Reservit, designed to save you time by offering ready-to-use configuration suggestions for your offers and options, while remaining fully customizable to suit your needs. [...]